Yes, the following items are non-returnable:

Vintage toys

Collectibles

Hobby items

Home goods

Returns must be requested within 7 days of delivery.

To initiate a return, email us at:
returns@bthriftyonline.com

Include your order details and reason for return.

Return shipping fees may apply, depending on the situation.

All returns are inspected to ensure they match the original item sent. Once approved, you can choose between:

Full refund, or

Store credit + 10% off coupon

If your item arrives damaged or incorrect, you are eligible for a full refund.

You must:

Contact us within 48 hours of delivery

Email returns@bthriftyonline.com

Provide photos from multiple angles

We love hearing from our customers—your feedback helps us improve the Bthrifty Online experience for everyone. If you have suggestions or ideas on how we can do better, feel free to reach out to our Customer Support Team at customers@bthriftyonline.com.